Compass Tech Labs LLC respects your privacy and is committed to protecting the personal information of clients, prospective clients, and website visitors.
Information we collect.
We may collect personal information when you:
- Submit a contact or inquiry form
- Request information about our services
- Schedule a consultation or meeting
- Sign up for updates or communications
- Engage with our website or digital tools
Information collected may include name, email address, phone number, business name and role, and any additional information voluntarily submitted through forms.
We may also collect limited technical information such as IP address, browser type, device type, and website usage data to help us improve the functionality and security of our website.
How we use information.
Compass Tech Labs LLC may use collected information to:
- Respond to inquiries and service requests
- Process and manage client onboarding
- Schedule consultations, meetings, or appointments
- Communicate about services, updates, or projects
- Send billing and account notifications
- Provide customer support
- Improve website functionality and user experience
“We do not sell or rent personal information to third parties.”
SMS communications & use case.
By providing your mobile phone number and opting in, you consent to receive SMS messages from Compass Tech Labs LLC. Users opt in by submitting a form on our website and checking a box indicating their agreement to receive SMS messages.
These messages may include communications related to:
- Client onboarding and project updates
- Lead follow-up for website and SMS services
- Appointment and meeting reminders
- Service and billing notifications
- Customer support responses
- Other communications relevant to your interaction with Compass Tech Labs LLC
Message frequency may vary depending on your interaction with our services. Standard message and data rates may apply depending on your mobile carrier and messaging plan.
You may opt out at any time by replying STOP to any SMS message. After sending STOP you will receive a confirmation and will no longer receive SMS communications unless you opt in again. For assistance, reply HELP or contact hello@compassgxp.com.
Mobile phone numbers and SMS consent data will not be shared, sold, or rented to third parties or affiliates for marketing or promotional purposes.
Opt-out instructions.
You may opt out of receiving SMS communications at any time by replying STOP to any SMS message from us. Once you opt out, you will no longer receive SMS messages unless you provide consent again.
You may also opt out of marketing-related email communications by using the unsubscribe option included in email communications when applicable.
Message & data rate disclosure.
Standard message and data rates may apply to SMS messages sent or received as part of communications with Compass Tech Labs LLC. Charges are determined by your mobile carrier and messaging plan. Compass Tech Labs LLC is not responsible for any SMS or data charges incurred through your mobile service provider.
Carrier liability disclaimer.
Mobile carriers are not liable for delayed or undelivered messages. SMS delivery depends on effective transmission through your mobile carrier's network and is not guaranteed by Compass Tech Labs LLC. Compass Tech Labs LLC is not responsible for delays, failed delivery, or technical issues related to carrier networks or mobile service providers.
Cookies & tracking.
Our website may use cookies or analytics tools to understand how visitors interact with the website and to improve user experience. These technologies may collect anonymous usage data such as page visits, navigation behavior, and device information.
Data security.
Compass Tech Labs LLC takes reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, or misuse. However, no online data transmission or storage system can be guaranteed to be completely secure.
User rights.
You may request access to, correction of, or deletion of personal information submitted through our website. Requests may be submitted by contacting us using the information provided below.
Changes to this policy.
Compass Tech Labs LLC may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact information.
If you have questions regarding this Privacy Policy or the handling of personal information, please contact: