Whether you operate ten hotels or three hundred short-term rentals, your guest experience shouldn't depend on which property a guest booked. Compass GXP gives every property in your portfolio a fully branded digital guide — built on the same platform that runs at Hilton, Hampton, Holiday Inn, and boutique properties across Boston. One contract. One rollout. Bundle pricing.
At portfolio scale, the issue isn't whether one property has a great guest guide. It's that every property has its own version of the same problem — different Wi-Fi networks, different access codes, different house rules, different recommendations — and every guest call is the same questions asked twelve different ways.
“We were duct-taping PDFs and welcome emails across thirty properties. Every owner had their own format. Every guest got a slightly different experience. Compass let us standardize without flattening.”
When STR has no on-site team, every Wi-Fi question becomes a ticket. Compass deflects 70%+ of repetitive volume — instantly, on every property.
Compass is fully branded per property. Your portfolio gets consistency in operation, but each guide looks like the property it represents.
Portfolio operators get unified content management across properties. Update once. Roll out everywhere — or per property, your call.
The platform is the same. The content, branding, and access methods are configured to fit how your portfolio actually operates. Here's what that looks like for each kind of operator.
Multi-property hotel groups, branded chain operators, and independent hotel collections.
Vacation rental management companies, boutique STR portfolios, and serviced-apartment operators.
Two operating models. One platform. One conversation.
Most enterprise software costs more as you add seats. Compass costs less per property as your portfolio grows — because the platform is built once and deployed everywhere.
Per-property pricing drops at 3 and 5+ property bundles. The economics improve as your portfolio grows — exactly the opposite of most enterprise software, where the price tag climbs with every seat.
Every property in your portfolio gets the same standard of guide — same reliability, same support, same operational excellence. But each one looks and feels like itself. Brand variation is a feature, not a problem.
Portfolio operators get a single point of contact at Compass Tech Labs. One contract. One invoice. One rollout plan. Your team doesn't manage twelve separate vendors — you manage one.
Most portfolios start with a pilot — two or three flagship properties — then roll the rest forward in waves. We've done it enough to know how to sequence it without overwhelming your team.
We launch with 2–3 of your properties first. You see the platform, your team learns the editor workflow, your guests give feedback. We tune everything before scaling.
The remaining properties go live in structured waves — typically 3–5 at a time. Each wave reuses the brand framework and editor templates from the pilot, so launches accelerate as we go.
Once live, your portfolio runs from one relationship. New properties added later slot into the same framework in days, not weeks. Your team manages content; we handle the platform.
“Most guest-experience tools are built for one property at a time. Compass is the same platform deployed at a Hilton, a boutique, and a short-term rental — because at portfolio scale, the platform has to be one thing, even when the properties aren't.”
No corporate hedging. Real answers to the questions every multi-property operator brings to the call.
Compass uses a one-time setup fee per property plus a monthly hosting and service fee. Bundle pricing kicks in at 3 properties and improves at 5+. For larger portfolios, we structure custom agreements. Pricing is discussed on the demo call — we tailor it to your portfolio size and mix.
Yes. The platform is the same — only the configuration changes. A portfolio with 8 hotels and 40 short-term rentals operates under one contract, one relationship, and one editor workflow. Mixed-model portfolios are exactly what Compass is built for.
Each property gets its own fully branded guide — colors, fonts, photography, tone, even custom subdomain. Portfolio consistency happens at the operations layer, not the visual layer. Your guests at Property A and Property B see two distinct guides; you see one unified system.
We pilot with 2–3 flagship properties first, tune the framework, then roll the rest forward in waves of 3–5 at a time. Most portfolios are fully deployed within 60–90 days after the pilot wraps. Each subsequent wave moves faster than the last.
Each property's guide reports usage data — most-tapped categories, messaging volume, content health. For portfolio operators, we consolidate this view so you can see patterns across properties. What's working at one property informs the rest.
No. Even at portfolio scale, the agreement allows cancellation with 30 days' notice on the monthly service fee. We earn the relationship every month — at every property in your portfolio.
See your own property in a Compass GXP guide on a 15-minute demo. No long setup, no commitment — just a real walk-through with the founder, built around your operational reality.